Speed Round: 7 Updates on 7 Issues
It’s spring, so it’s time for a bit of housecleaning. Here are updates from the research, field, or my own fevered brain on the Agitator posts you know and love. The return on customer experience. We talk a lot about the importance of donor experience. In fact, Craig Linton, who you may know from Fundraising […]Learn More April 12, 2019
Death Is Our Friend
She cleared her throat. Laughed a little in spite of herself. And then said, “Have you ever seen a U-Haul following a hearse? You can’t take it with you!“ Thus…with this brief account of their conversation with a legacy donor authors Fraser Green, Holly Wagg and Charlotte Field explain how they chose the title for […]Learn More April 10, 2019
The Grit In The Machine
“The danger of computers becoming like humans is not as great as the danger of humans becoming like computers.” – Konrad Zuse, builder of the first programmable computer Fans of Star Trek: The Next Generation will recognize the order “Tea. Earl Grey. Hot.” as the standard drink order of the most British Frenchman ever*, Captain […]Learn More April 8, 2019
A Fundraising Spring?
Like the early crocus poking its head through the wintry ground as Spring arrives in North America there are emerging signs of hope for our sector. I witnessed these signs first-hand on April 1stat AFPICon in San Antonio and I want to share them with you. Sign of Hope #1: At midnight on the 1stI hit […]Learn More April 5, 2019
Consumers: The New Philanthropists?
We’ve done our share of sounding the alarm lately, from Roger’s post highlighting 23 changes necessary for the future of the sector, to my alert that we could lose more than half our donors in the next decade, to the need for new acquisition approaches. The TL;DR version is that we need to find new […]Learn More April 3, 2019
April Fools’ Day 2019: Time to Get Serious
Usually we dedicate this first day of the fourth month to the perennial April Fools’ joke intended to remind us that amidst the pranks and laughter there’s usually a nugget of truth. In the words of George Orwell the aim of the joke “is not to degrade the human being but to remind him that […]Learn More April 1, 2019