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Privacy Policy

We realize that it’s rich in irony to be providing a privacy policy for readers in an industry that routinely rents and exchanges its donors’ names and addresses to other nonprofits with little or no notice or permission whatsoever in order to create what many donors consider a nuisance.

Nonetheless, here’s The Agitator’s privacy deal.  As simple and clear as we can make it despite the best efforts of our whining, nit-picking lawyers to obfuscate and make it more complex:

That said, The Agitator and DonorVoice are committed to maintaining the privacy of your personal information. The following explains our information collection practices, privacy policies, and the choices available to you with regard to how your information is collected and utilized.

This privacy policy applies specifically to agitator.thedonorvoice.com.

The Information We Collect

  • Personal information you provide to us, including, but not limited to your name, age, address, e-mail addressed and facts about your background, profession, and similar information.
  • Information regarding your interaction with our site, including, but not limited to, your IP address, device type, geographic location information, computer and connection information, statistics on page views, traffic to and from our sites, and web log information.
  • Information you provide to us through discussions/comments with other readers, e-mails, chats, and information you share with us through other social applications or websites.
  • Like most web site owners, we collect information using “cookies”, small data elements that we place in your computer or device to store your preferences.  Cookies help us to deliver information, identify unique browsers that visit us, and track usage throughout our site.  Cookies do not extract personal data about you, like your name or email address.  If your browser is not set to accept cookies, certain areas of the website may not function properly.  Where we do provide hyperlinks to reference third party research and content to make it easy for you to dive deeper, you should check the privacy policy of the site you are visiting to learn about that site’s practices regarding the use of your information.

How We Use the Information We Collect

  • For the purposes for which you specifically provided the information. For example, we require folks responding in our Comments sections to provide an email address. We do this because of our policy against anonymity, but we don’t share or publish your email address, just your name.
  • To send you e-mail notifications about the fabulous or outrageous stuff we’re doing, whitepapers we’ve publishing, webinars we’ve recorded, or fundraising research we’ve conducted, or to otherwise seek your involvement and opinion through surveys
  • To enhance existing features or develop new features, products, and services.
  • To allow us to personalize the content you and others see based on personal characteristics or preferences.
  • If required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with a judicial proceeding, court order or legal process served on The Agitator or to protect and defend the rights or property of The Agitator.

Preserving the Privacy of Your Information

We endeavor to safeguard and protect your personal information. When you submit personal information on our site such information is protected both online and offline. Only employees and supervisors with specific authorization have access to databases containing personal information. The databases are protected in a secure facility where information is transmitted via encrypted technology.

Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy. Shit, if banks and governments get hacked, The Agitator ain’t gonna claim it’s inviolate. You should especially be aware of our concern about North Korean, Russian and the Trump Administration’s behavior.

However, should an intruder get past the dobermans, firewalls, and fire-breathing dragons and grab our data, we’ll let you know via email within 48 hours and post an Alert on our website.

Email Addresses: We will not share your e-mail address with third parties beyond our sister companies, DonorTrends, TrueGivers, and DonorVoice.  We reserve the right to present you with messages and content on their behalf.

Subscription Lists: Unlike standard industry practice, we will not rent, exchange or sell to third parties mailing address information you provide us when subscribing or otherwise involving yourself with The Agitator. We adhere strictly to the Direct Marketing Association’s Ethical Business Practices. In fact, we’re a lot more strict than they are.  We often laugh about their laxity. For information about these rather dicey ethical practices, visit the Direct Marketing Association’s site at http://www.dmaresponsibility.org/.

We don’t laugh about the GDRP and do our damndest to abide by it. Even better,  we write helpful posts and provide insights on how to be more donorcentric thanks to the GDRP.

Agents: We do not employ other companies and individual agents to perform functions on our behalf with the exception of web design, sending email, and providing tools to conduct surveys. The companies we employ have access only to the information needed to perform their functions, and are contractually prohibited from using it for other purposes. Not to mention the fact that we’ll expose and forever ride their sorry asses.

Third-Party Providers: Unlike virtually everyone else in the world we make no content or products available through cooperative relationships with third parties. We’re really that anti-social.

Major Business Transactions: In the event of a major business transaction, our customer information may be one of the transferred business assets. Heaven only knows why The Agitator would want to acquire The New York Times or Huff Post or BuzzFeed. But if that happens, we’ll sure let you know and give you a chance to bail out and delete all your information.

Force Majeure and Errant Geeks.  We do not employ webmasters under the age of 35 (even those trying desperately to grow a goatee or lay claim to the coolest new t-shirt). Despite our best efforts we cannot guarantee against what the dodgy insurance companies call ‘acts of god’ or Force Majeure. So, if at any time you believe that your association with The Agitator needs to be quickly hidden and deleted you may use the unsubscribe link at the bottom of any email we send you.

Contact Us if you have any questions about our Privacy Policy. We don’t have a privacy czar but we all care a lot about our readers so one of us will get back to you right away. Just email Editors@theagitator.net,  or reach us by postal mail at Agitator/DonorVoice, 11710 Plaza America Drive, Suite 200, Reston, VA 20190.

 

 

Ask A Behavioral Scientist

    Behavioral Science Q & A

    Q: What are the types of survey questions I could ask that would reveal donor identity?

    The questions depend on the cause. Different identities will explain giving to a health charity (connection to disease), different to a conservationist charity (environmentalist) and different to a university (alumnus/a). Even for the same cause, there may be various identities that can explain giving. For example, someone might give to a cancer charity because they’re […]

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    Q: Is there research showing the effectiveness of publicly stating a goal for a fundraising campaign or event? We often hear arguments both for and against from fundraisers we work with. On the one hand, some believe a goal creates excitement and interest in collectively working (donating) to reach that goal. On the other, some will say once the goal is reached, (potential) donors will think their dollars aren’t needed and not give. Is the key in the messaging (there is always more to be done) more so than the statement of the goal itself?

    There’s evidence (see this paper and this one) that people are more motivated to give when there’s a target, provided we’re close at reaching it. Once a certain level has been exceeded e.g. 75%-80%, donations start pouring in. It’s an indirect measure of social proof – it means many people gave – but also of […]

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    Q: Question about premiums. I read Kiki’s article from May 8 about rewards, and my primary take-away is that I should thank my donors verbally with sincere appreciation and gratitude. And make sure they see the impact of their gifts. But my organization has been giving a premium to donors of $1,000 and up for quite a few years. I want to stop the practice because I think it’s expensive and shallow. But the founders feel strongly about it, and a few of their good friends that are in that group realllly love the cookies we send them. How can I convince the founders that we can do something different that is more meaningful, and transition away from this meaningless gift in a gentle way?

    First of all, it makes a difference if a premium is contingent to the donation or not. Sending an item after a donation has been made without having mentioned it to the supporters beforehand is different to telling them they’ll receive an item if they make a donation. The first is a thank-you gift, which, […]

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    Q: Is there any evidence that referring to donors as “members” versus “friends” or even just “donors” makes a difference? I’m not talking about benefits or voting rights, just the word itself. Does it feel unnecessarily exclusive, when everyone else is focusing on inclusivity?

    Before we look at the differences between “donor” and “member”, let’s take a step back. There’s evidence that using nouns e.g. “helper” instead of verbs e.g. “help” leads to an increase of the behaviour described by the noun, in this case helping behaviour. The theory behind this is that nouns signal a fixed identity or […]

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    Q: I was wondering about the order of telling a story to a potential new funder. It seems to me (though happy to be corrected!) the key elements are broadly 1) introducing your charity 2) explaining the need 3) explaining your response to that need 4) providing a personal story 5) making a financial ask. These elements vary between the factual, emotional, negative (need) and positive (response) and so is there a natural order that will most likely lead to a positive outcome? Additionally would this order differ for different audiences eg grant giving foundations, corporate supporters, individuals? Thanks again

    I wish I had a simple answer and a set-in-stone order for all fundraising pitches. Unfortunately, there are different factors at play that should determine not just the order but also the content itself. You ask if a different order needs to be used for foundations, corporate and individual supporters. In my view, a different […]

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    Q: I work for a land conservation organization. One of our biggest hurdles is that many people believe that the 2% transfer tax they paid when buying their home goes to our organization instead of to the County. Our messaging (on basically everything) is: “The Peconic Land Trust does not collect or distribute funds from the 2% real estate transfer tax. . .” I read somewhere that having that negative association actually perpetuates the misconception rather than eliminating it. Can you point me towards that research? I’m trying to convince my marketing people that we need to tell people where our funding comes from, instead of telling them where it doesn’t come from.

    It’s true that in some cases, efforts to correct a misconception result in the opposite e.g. this study showing how trying to correct unsubstantiated beliefs about politics had a “backfire effect” in some instances: https://www.dartmouth.edu/~nyhan/nyhan-reifler.pdf. So it might not always happen and it might not happen to everyone but the risk is there. The other […]

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