Knowing if and when a donor, or a member of the donor’s household, has passed away is critical to managing your organization’s relationships.

Even for the most sophisticated and well-resourced shops, keeping up with obituaries and other sources of the deceased is a time-consuming challenge. Often, this important information slips through the cracks. When this occurs the chances of upsetting, offending and disappointing families are endless. The fallout from just one mismanaged interaction can produce shock waves.

Can you think of a bigger motivator for a negative response than to address a solicitation to a deceased individual? How about a more cringe-inducing phone call when a gift officer asks “How’s Bob doing?” only to find out Bob passed away in March of 2016?

At last! An inexpensive and transparent solution.

TrueDeceased was created to save you time and money by reducing the overhead and costs associated with deceased suppressions. This quality data tool helps organizations identify deceased donors and others in the same households, so they can be suppressed from fundraising communications where appropriate.

With free analysis and pricing at just $50 regardless of file size, TrueDeceased is the answer.

Low pricing and a high commitment to customer service are just part of these excellent features:

• Identify and suppress records using donor name (including nick names), current or historical addresses, emails, and/or phone numbers
• Match confidence details including: household, individual, and address changes
• Missing, duplicate, and invalid data analysis
• Free automated weekly updates for 6 months after initial file processing
• Individual record lookups and real-time screens at the same low rate as bulk processing
• Additional data sources included for no extra charge:  Social Security Death Index (SSDI) and opt-in data (where available)

Accounts are Free.  One price regardless of file size.

Agitator readers can sign up for free at TrueDeceased.com, where you can find all of the details about putting TrueDeceased to work for your organization or your clients. Their website also has helpful links, like the Frequently Asked Questions section. For Agitator users, four features stand out:

• Free File Processing:The automated process is completely free with no credit card required and no purchase obligation. All deceased suppressions process for free, and TrueDeceased has no file size maximums.

• Complimentary TrueDeceased Report:When file processing finishes, TrueDeceased generates your complimentary TrueDeceased Report (check out a sample here). This free report provides you with high- level details like number of records processed, hygiene, and the count of total deceased records identified.

• Free Updates:TrueDeceased updates its database weekly. When they update their data, they also update yours. You automatically receive unlimited file monitoring and updates for six months included with every file purchase.

• Straightforward Export: Export only the records that are identified as deceased so that you can put the data to work immediately. No need for analysis, just action.

Need your TrueDeceased report right now? Visit this page to see how to get started immediately. You’ll be done in minutes, and it won’t cost you a dime to see how many records in your database should be suppressed because of death.

TrueDeceased  uses advanced technology to deliver as many matches as possible:

• Built on Proprietary Change Of Address (PCOA):PCOA data is an important component of TrueDeceased and is used to dramatically improve match rates.. Because PCOA data is included in the process, TrueDeceased can match your records to both historical and current addresses to identify even more deceased records.

         For example, when a move is found, TrueDeceased runs your record name with the old address   and the new address. This means that if someone moved between your last contact with them and their passing, TrueDeceased has a good chance of finding their deceased record. This process both improves match rates and also the overall quality of your decease suppression.

• Multiple Name Matches:The data source used to match for deceased records has multiple entries that help TrueDeceased  capture nickname and spelling variations.

• Household Changes:TrueDeceased identifies noteworthy changes in your constituents’ households. Understanding if a death has caused a widow/widower to move in with relatives or into an assisted care facility can greatly influence your communication strategies.

To get started, register at TrueDeceased.com or contact their friendly team of technologists, product managers, and client services personnel at support@truedeceased.com. They are standing by to help you get the most out of your TrueDeceased experience possible.

This video walks you through the TrueDeceased process: