AI Imagery. Creepy or Credible?

July 8, 2024      Kiki Koutmeridou, Chief Behavioral Scientist, DonorVoice

Imagine a world where for a modest fee, you get an AI-created image that looks real. No more expensive photo shoots or logistical nightmares—just a perfect image ready to go.

AI-generated content is poised to revolutionize advertising, bringing cost savings and convenience that’s hard to beat. But, and it’s a big but, we need to tread carefully.

A hot-off-the-press study explores how these synthetic faces impact charitable giving, and it’s not all smooth sailing.

When donors know a face is AI-generated, as in the image to the left, their willingness to donate drops.

This happens because there’s:

  • Reduced Empathy: Knowing a face is fake reduces empathy. Empathy is a powerful driver of donations. When it’s lacking, so too are the donations.
  • Reduced Emotion Perception: AI faces also make it harder for people to perceive the emotions they’re meant to convey, further dampening the emotional impact on empathy
  • Reduced Guilt: Less empathy means less anticipatory guilt—the feeling that you should help to avoid feeling bad.

But the rules can change!

  • Transparency & Motives. Being upfront about AI use can restore giving, when the reason is to protect the real person’s privacy or valuable resources. Talking about saving money doesn’t sit well with people.
  • Disasters. When real images are hard to come by e.g. natural disasters people are more accepting of AI-generated ones. The urgency and need override the skepticism and AI images can be as effective as real ones.

Practical takeaways for charities considering AI Imagery

  • Disclose when images are AI-generated and emphasize ethical reasons
  • Avoid cost-cutting as a motive for AI imagery.
  • Use in emergency situations

 

Kiki

2 responses to “AI Imagery. Creepy or Credible?”

  1. Paula Murray says:

    plus AI still cannot draw hands.

    • Kiki says:

      haha yes, that would definitely kill empathy. Still, there’s exponential growth in AI development, it should be able to produce decent human images soon enough.