Doing Versus Wishing
Wearing your fundraiser hat, what are you wishing for today?
A 7-figure bequest?
An executive director or CEO who values fundraising and likes to do it.
A 2% response to your current acquisition mailing?
A client who gets it?
Any new client?
A big fat 3-year foundation grant?
A new development director?
A record-high retention rate?
Someone to explain search engine optimization?
A call back from your key major donor?
A report that as of 30 September your YTD fundraising revenue is up 25% over this time last year?
A promotion? [Go back to previous wish!]
OK, you might not influence — and, even less likely, control — all those outcomes. However, some could be within your grasp.
But as Seth Godin said in this very pithy recent post: “If you’re not willing to do anything about it, best not to waste the energy wishing about it.”
Amen!
Tom
One response to “Doing Versus Wishing”
Behavioral Science Q & A
Integrating an individual giving appeal with other communications from a charity can have both positive and negative effects, and the outcome largely depends on how it’s executed. Advantages of Integration Brand Consistency: Maintaining a consistent appearance and messaging across all communications can reinforce the org’s brand identity and strengthen brand recognition and trust among your […]
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I’m not aware of any in-market tests specifically comparing recurring vs. gift frequency language. I suspect the answer might not be the same with all gift frequencies, nor with all people. It sounds like a great opportunity for you to test and find out what works for your audience. Based on the literature, here’s a couple […]
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Based on what we know from existing data, those renewal notices can actually be pretty effective in getting people to donate. They tap into our psychology – creating a sense of urgency, reminding us of past support, and using personalization to make the message hit home. They’re playing on our natural tendencies to feel obligated […]
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Interesting question. I had a quick look at the testing done on this topic. On the positive side, in all cases, over half of donors decide to cover the fee. In some cases, it goes as high as 65%. Not a negligible percentage at all. Here’s another test from iRaiser showing consistent results (see point […]
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There’s just one thing to consider when designing a supporter journey: the supporter. More specifically, you need to take into account: Who the supporter is i.e. their identity, which is the reason they support this cause, and their personality, which describes the way they “see” and process the world. These will determine the kind of […]
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I’m not an expert in this but a quick search surfaced this article on the effect of tax reforms on 2019’s charitable giving. The researchers didn’t find a reduction. Actually, they observed an “increase in charitable contributions in 2019, even with the lower tax rates and the dramatically smaller number of taxpayers who itemize their […]
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Amen! I’ve never seen such lethargy and lack of accountability as in the nonprofit sector. Our commercial friends would be fired with customer attrition of 60-70%!