Q: How can we effectively use behavioral science to help shift our Board’s mindset. The majority are extremely resistant to asking their networks or sharing their contact lists with us, even after a candid discussion with an external lay leader who has been training boards with her fantastic Fundraising isn’t the F Word! workshop. We have also offered to use our automated email tool to send their appeals from their own email. It is so frustrating. We even have 2 Board members and the chair trying put some accountability on them for our big event but people are not really moving!
What you’re experiencing is very common. Resistance often isn’t about capability, but about motivation quality. If board members feel pushed into fundraising, that triggers controlled motivation (low quality motivation) i.e. obligation, guilt, or fear of judgment, which often results in avoidance. Instead, we need to create conditions for volitional motivation (high quality motivation) by satisfying their three basic psychological needs:
- Autonomy (choice & ownership): Let them choose how they support (sharing a story, hosting a table, making introductions). Small wins they select themselves build momentum and also serve as a foot-in-the-door: once they get used to lighter-touch actions, they’re more open to bigger or different asks later on.
- Competence (confidence & impact): Many resist because they don’t feel skilled at “asking.” Reframing board engagement as sharing opportunities to make impact rather than asking for money shifts their sense of competence.
- Instead of “help us raise money,” ask them to share a single story that makes the impact tangible e.g. “Introduce one person to Maria’s story, one new supporter could make treatment possible for the next child like her.”
- Provide them with sample language and a clear rationale to remove mental barriers e.g. “I’ve seen firsthand how this program changes lives, and I wanted to invite you to be part of it.”
These examples help board members feel prepared and supported, not left to figure it out alone.
- Relatedness (connection & belonging): People are more likely to act when they feel part of a group norm. This uses social proof carefully, but framed as collective stewardship rather than individual pressure.
- Highlight what a few members are already doing (“Here’s how two of our Board members opened doors that led to $X impact”).
- If no current board members are engaging, you can borrow examples from other organizations e.g. “At X nonprofit, their board members each introduced just one contact, and it led to Y impact.” Highlighting what peers elsewhere are doing creates both a sense of legitimacy and a subtle competitive spark: “If others like me are doing this, why shouldn’t I?”
Another lever that might help shift mindset is Identity framing: People are far more likely to engage when the action affirms who they are. Instead of “we need you to ask,” try: “As a leader of this organization, you are a connector. Your role is helping others experience the impact you already believe in.” That positions outreach as an extension of their identity, not an alien task.
In short, you won’t move resistant board members by piling on more pressure. You’ll move them by reframing fundraising as their choice, their strength, and their shared responsibility as leaders. That’s how you shift the mindset from avoidance to ownership.


