Fundraising Bravery
Sometimes Professor Adrian Sargeant can be a real pain in the ass.
We should all be grateful.
This week the mild mannered, empirical-evidence-please scholar and the author of the classic Building Donor Loyalty shed his Clark Kent persona and came out swinging against proposed regulatory efforts by the UK government to gag charities.
Regulatory efforts aimed at imposing an ‘opt in’ system requiring that nonprofits have the donor’s permission before contacting them.
This so-called Fundraising Preference Service (FPS) sent the generally calm Professor Sargeant through the roof.
And so should it do the same to every fundraiser and nonprofit CEO and board member in the UK. Not to mention anywhere else in the world where such mindless regulatory proposals are entertained.
Government setting fundraising policy sucks. And generally it must be resisted as the tyranny of stupidity that it is.
Fortunately, the UK politicians and the holier-than-thou bureaucrats can and must be beaten down into their proper place. We do it almost annually in the U.S. (See this Agitator post for some suggestions and victories)
Unlike the energetic resistance to regulation in the former colonies, it seems to be viewed as unwise or improper in the UK to fight the government forces of stupidity. And that’s why Adrian is so riled up.
And why I want to praise his bravery.
Adrian’s willingness to speak out and raise hell against regulation seems to be quite different than the limp, let’s- not-rock-the-boat of UK fundraisers when faced with adversity and criticism.
(Get the full flavor of Adrian’s ire by reading his brilliant objection to misplaced regulation involving the Fundraising Preference Service here.
Adrian’s willingness to take an unequivocal stand and fight back is not only remarkable for the UK, it stands as a shining example of what we all should do whenever the nonprofit sector comes under mindless and ill-informed attack..
By comparison, Adrian’s willingness to stand up and speak out poignantly sadly exposes the mostly ‘go-along-to-get-along’ attitude of our trade. Pathetically and dangerously, there’s something in most fundraisers’ and nonprofits’ DNA that is hard-wired into the genetic double helix that warns, “Don’t rock the boat.”
You and I see it every day. “Don’t challenge the status quo” … “Don’t tell donors they’re wrong and out of line when they use their wealth and status for improper purposes” … “Don’t tell certain board members they’re lousy and ought to be fired” … “Don’t speak up for the beneficiaries of our mission who are being short-changed”. And for heaven’s sake, “Don’t give donors a chance to get involved.”
You know the drill. Like mice we creep around tut-tutting all too silently, too willing to accept the status quo.
Back to Adrian and what he’s up to.
You’ll recall that the media tsunami over rotten or at least questionable fundraising practices this summer has led to the sector ‘s loss of its power of self-regulation in the UK. Imposed instead is a government-mandated proposal that before a nonprofit can contact donors it must first secure their permission. First get their “Preference’ to be contacted — or not.
Sadly, the Institute of Fundraising, the UK’s trade association for fundraisers and a lot of the profession have rolled over and played dead; quietly accepting whatever the government wishes to impose.
Not Adrian. As head of Plymouth University’s Centre for Sustainable Philanthropy he’s raising hell. Urging his weak-willed, weak-kneed brothers and sisters in the nonprofit world to grow a spine. To stand up against what he considers outlandish and undeserved regulation.
His points in opposition to the Fundraising Preference Service — to quote from his remarks published Tuesday — are summarized as follows:
- “It won’t matter what terrible disasters explode into our world or what appalling scenarios might be unfolding quite literally on a donor’s doorstep — we can’t raise any of it. Yet we can still be cheerfully inundated with curry house menus, offers of insurance we don’t need, mindless catalogues and a suite of financial service products we’ll probably never be suited for. And yes — you can bet that come election time politicians will still use every trick in the communications handbook, stuffing communications through our mailbox by the shed load and haranguing us daily into voting for them.
All that crap is seemingly OK — but asking for someone in genuine need of help is not.
- “…our sector will now be the only sector of modern life singled out for special treatment in that individuals will shortly be able to opt out of ever receiving an addressed communication from a charity ever again – yes, ever again! And it is mooted that we should offer a full ‘reset’ facility so that at a stroke you can opt out from everything, even from charities you have supported for many years
- “So we will live in a world when it will now be considered OK for someone to say: ‘Never tell me about the needs of others in my community again … ever. So what if people are suffering? I don’t want to know. Let someone else take care of it. How dare you waste a nanosecond of my time forcing me to bin a communication I’m not interested in. How dare you?!’
- “The FPS is an utterly disgraceful measure and the fundraising sector’s response, particularly that of our Institute, has been pathetically limp. Why is it unacceptable to stand up and say to government: ‘No, you have this wrong about the FPS!’ If we won’t stand up and be counted on this most critical of issues, what will we ever stand for?” [ Emphasis mine.]
Again, regardless of whether you’re a UK fundraiser or one plying your craft elsewhere, I urge you to read Adrian’s full explanation of the reasons we all should be upset.
Read about the duties we have. Duties that go far beyond the techniques and methods we practice. Far higher duties owed to the beneficiaries of the causes and the society we serve.
Then join me in giving thanks for Adrian’s bravery in speaking out. And wish we all could be as brave.
In fact why not email Adrian and thank him for standing up for all of us: adrian.sargeant@plymouth.ac.uk
Roger
P.S. Full disclosure. I’m on the Advisory Board of Adrian’s Centre for Sustainable Philanthropy. Clearly in my mind the Centre’s stock has risen with Adrain’s stance and so will my year-end contribution.
Hartsook is proud that Adrian was the first Hartsook Fundraising Chair at Indiana.Iin addition to other roles, we are proud that Adrian is the Hartsook Visiting Professor in the Hartsook Institute at Avila U. He has developed the only online fundraising Masters Degree in the world.
He is our partner in changing fundraising education.
WOW! YIPPEE! And thanks for kicking some ass, Roger. Between you and Adrian… the status quo is shaking… cages are rattling… And all of us fundraisers should be just a wee bit ashamed.
As Waldemar Nielsen once said, “the third sector is the keystone of a caring society.” We have to fight more, demonstrate courage, call out the troublesome things. As a sector – as individuals in the sector – we must agitate more. Otherwise, that keystone will be destroyed.
Thank you, Adrian. Thank you, Roger.
And my own P.S. I, too, serve on the Advisory Board of the Centre for Sustainable Philanthropy. And I’m proud to be a provocateur and agitator and one who encourages the firing of lousy board members.
It is acceptable for fundraisers to be kind. It should also be acceptable for fundraisers to be smart. It is in their love for humanity that they use their smartness to change the world. My fifteen years of philanthropic psychology research points only to that one direction. That is why I support Adrian.
PS. For full disclosure, I am married to Adrian in addition to serving as the Research Director at the Center for Sustainable Philanthropy. His service to the fundraising profession no matter how hard it gets attracted me to the man in the first place.
Adrian,
I applaud your efforts from across the pond and your leadership is what is necessary in these challenging times.Thank you for taking the hard but necessary stand.As I tell some of my students and folks in our profession who are making a difference Edmund Burke said it well years ago “The only thing necessary for the triumph of evil is that good men do nothing.”
Thanks for speaking out and standing tall for our profession and the people we serve..Will be reaching out to my friends to join in your efforts!!
Bravo Adrian! and thanks Roger for letting us know about this important fight.
Thanks for highlighting this immense act of wisdom and bravery put forth by my friend Adrian!
Come on fundraisers in the UK, now is the time to speak up or watch nearly every mission shrink in capacity.
BTW, like Adrian mentioned we have elections next week and holidays coming up and my very large mailbox will barely hold the daily barrage of junk 25% of which is from those running for government office!!
I sure hope my tombstone states what missions I supported rather than what gift catalog I ordered from…
Jen Shang for the win, with the best PS disclosure! What a power couple. Endless thanks to you both for your incredible contributions to the field.
Dear Roger,
Channeling Adrian, I gather, your indignation has been multiplied and blasts off the screen. My hair is singed. Thank you. Thank you too for, by implication, reminding us of Pogo’s immortal words: “We have met the enemy and he is us.” It complicates the solution but sure tells one where to look for it.
Kudos to Adrian! And thanks Roger for sharing. There are folks in the U.S. who are promoting these same policies. We must be ever vigilant, but also vigilant and aggressive in “outing” those who tarnish the reputation of the sector. That is what led to these onerous proposed regulations.
Thank you for sharing this information, including Adrian’s comments. I applaud his stance and his work.
Fundraising is a noble profession and like all professions there are always a few who may tarnish our work. However, a world absent of fundraisers would be a world absent of music, arts, culture, monuments, cures for disease, shelter for the poor, food for the hungry, and educational opportunities for all. If fundraisers/nonprofits are no longer able to communicate their story, imagine how different our world would be. I’d rather not think about it too long.