More Exposure, More Money…Until It Backfires Like a Bad Tinder Streak

March 19, 2025      Kevin Schulman, Founder, DonorVoice and DVCanvass

A mysterious student at Oregon State University attended class for two months completely enveloped in a large, black bag. Only his bare feet were visible.

Each Monday, Wednesday, and Friday at 11 a.m., the Black Bag sat on a small table at the back of a Speech 113 – Basic Persuasion class.

The professor knew the student’s identity. The 20 classmates did not. Over time, attitudes toward the Black Bag evolved—from hostility to curiosity, and finally, to friendship.

This was 1967. The story comes from an AP report datelined Corvallis, Oregon. And with it, the Mere Exposure Effect was put to the test.

The Mere Exposure Effect: repeated exposure to a stimulus—an object, a word, a face, even a person in a black bag—increases positive associations with it. The more we see something, the more we like it.

This effect has been extensively studied. It is robust. It applies broadly. And it is independent—not driven by other explanations. More exposure = more positive attitudes.

Mere Exposure & Fundraising

The fundraising connection is obvious: more exposure = more familiarity = more response.

This explains why control packages are so hard to beat. It’s not that the control itself is brilliant—it’s just that repeated exposure has created positive familiarity.

So why aren’t we in the “more is always better” camp? Why do we push back on high-volume fundraising? Because there’s another part of this story.

Why More Exposure Eventually Hurts Response

The Mere Exposure Effect does not follow a straight, upward-sloping curve. Instead, it’s an upside-down U.

At first, more exposure = more positive response. But eventually, the curve flattens, then turns negative.

Enter: diminishing returns. Not only does net income shrink, but response starts to decline as cost per piece overtakes revenue. And that’s before factoring in long-term negative effects.

Why does response decline?

Because donor fatigue is real—not just a convenient excuse to justify high-volume asks.

It’s a neurological, biological reality. The brain reduces neuron firings when faced with repeated exposure. “I’ve seen this before. No need to pay attention.”

Less attention = lower response.

The Alternative: Pulsing, Not Blasting

So what’s the alternative to constant, high-frequency blasting that inevitably turns the positive linear trend into a negative downturn?

Pulsing.

We’ve written about this before. Pulsing allows you to maximize the upward slope of exposure, then go dark before response declines.

Then? Rinse and repeat.

Minimal exposure is needed to regain the response momentum.

Build brand → Get response → Turn off the spigot → Avoid negative downturn → Turn it back on strategically.

Simple. Smart. Better.

But the status quo is powerful. So is FOMO.

The Choice: Corvallis + Donor Fatigue… or Just Corvallis?

Do nothing, and you’ll keep riding the curve downward.

Or change your cadence. At a bare minimum, rethink your rhythm.

Your move.

– Kevin

2 responses to “More Exposure, More Money…Until It Backfires Like a Bad Tinder Streak”

  1. hi, this is great, but what is not clear: more exposure can also mean more stewardship, more telling the donor how their gifts are making a difference, not just more asks… where does that fit in the equation?

    • Kevin Schulman says:

      Hi Erica,

      Those non-ask touchpoints still fit into the equation as does the value of diversifying channels to communicate in. But neither is immune from the “equation” and by extension, from fostering irritation or avoiding diminishing returns.

      Another way to look at this is that there is a silver lining of diminishing returns or downhill slopes of irritation and that’s that the positive of exposure (asks, non-asks) is that they have some staying power, some shelf life.

      At bare minimum it’s inefficient to be always on (e.g. every week, month) with communication. It’s no adding extra, only running the risk of negative impact.

      More specifically on the non-ask comms we inside the industry parse these different comms out much more finely and with high degrees of attention. The “outside” world, the supporter, not so much. They often aren’t reading what we send with high attention and certainly not creating mental categories with tallies of # of asks, # of things showing gratitude, # of things showing impact.

      It can all just feel the same to them, given low attention (generally) and a built-in assumption, which the sector has created over time that if it comes from a charity, it’s asking for money – whether it is or not.

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