Search Results for: feedback
Get More ROI from Your Website
Importance of Donor Feedback You and I probably agree that a workable definition of “donor feedback” is the donor taking time to give us something they consider valuable. Clearly, money is a form of feedback with obvious value. We usually get it because we ask. But why don’t we treat the donor’s opinion the same […]
Telemarketing Lives!
When I saw the article in Fundraising Success, I was overjoyed. I couldn’t remember the last time I saw a fundraising article on telemarketing. But then I got absolutely giddy when I looked to find the pedigree of the author, Gabe Raff. Turns out that Gabe is the director of telemarketing strategies at Chapman Cubine […]
Retention: Right Questions … Wrong Answers
As you can see from Tom’s post yesterday, when it comes to fundraising planning and budgeting, The Agitator clearly believes the most important questions should focus on boosting retention and increasing lifetime value. Tom phrased the ‘Boss’s’ key planning questions this way: “I read The Agitator, so please bore in a bit on retention for […]
Walk In The Donor’s Shoes
Editor’s Note: This guest post by international fundraiser Francesco Ambroghetti was triggered by our piece, Your Call Is Important To Us. Please Continue To Hold. At last month’s International Fundraising Conference in the Netherlands, participants in a Master Class made calls and online visits to a variety of charities posing as donors attempting to make […]
Participate In Agitator Drug Trials
If The Agitator were part of Big Pharma, we’d be writing to invite you to participate in the development and testing of vaccine to ensure retention – a breakthrough in the war against donor attrition. At the end of this post we’re going to call for 5 nonprofit professionals working within organizations and 5 outside […]
Meet With Your 27,000 Best Donors Tonight
Some days I wish I could call an emergency meeting of all Agitator readers, if for no other reason than to get your immediate reaction to one or another of our insane ideas — or at least Tom’s insane ideas. Until last week I figured that the time, cost and logistics of reaching 5,000 Agitatees […]
Worst Client Comments
Here’s some Friday fun for our agency/consultant readers. A couple of Irish creatives decided to enlist others of their ilk and design some posters to illustrate the worst client feedback they’d received on their work. They started selling the posters (proceeds to charity) and were swamped by orders. Here are the posters. And ‘fess up’ […]
Fairy Tale Fundraising
Roger recently presented at Fundraising Success’ Engage Conference. Now, he undoubtedly said many, many wise things, but he read the following fairy tale, which arguably contains the nub of his message. Enjoy! Snow White and the Seven Small Woods People There was once an evil fundraising queen. So vain and out […]
Stop Trying to Convert Donors
Why convert? And to what end? To quote Tom Harrison, Russ Reid CEO, why are nonprofits mad at about 50% of their donors at any given time for donating (in the “wrong” way)? In its attempts at conversion the sector either makes too many assumptions or too few and too many attempts to convert the […]
Today’s The Day: Focus On Retention
This morning at 11:00 a.m. Eastern we’ll host the Agitator/DonorVoice Webinar on Retention. We now have 821 folks registered, a healthy sign of the concern over retention among Agitator readers. There’s still some room if you’d like to join us. But even if you can’t attend today you may want to register here so we […]