Should Charities Be More Commercial?

July 15, 2022      Kevin Schulman, Founder, DonorVoice and DVCanvass

How many charities have a fee for service revenue line?

Hospitals, lots of cultural, place-based charities, the entire public broadcasting world…more than you might think.

Does having a commercial revenue line create conflict with service delivery to beneficiaries?  Or how about community building?  It may be hard to be inclusive if you make more profit by charging more and that demand curve is elastic.

A Belgian study was done that myth busts some of this thinking.  You can find the study here but there is probably a pay-wall.

But the TLDR version is wrapped in a bow with this chart that qualitatively shows what they found with their very quantitative analysis.

Here is how to read this:

  • Commercialism is shorthand for having a profit making revenue line – e.g., selling something.
  • The other two, management tool use and performance measurement are a nod to further professionalizing and bottom-lining your accounting and other operational parts.
  • The Theory column is a review of what academics have long thought and found some support for in other work.  A ‘-‘ sign means theory and/or past research would suggest a negative relationship between mission (columns) and being more like a for-profit.  The “+” being a theorized positive relationship – be more like a business, do more good.

This study found that being more like a business has either no effect – good or bad – or a positive one on mission.

Kevin

One response to “Should Charities Be More Commercial?”

  1. Bob Hartsook says:

    Hartsook Institutes.com has for more than a decade compared the use of a “discretionary dollar”-meaning not food, shelter, clothing or emotional stability-between the Giving USA Report and the Recreation Industry which both in 2009 had revenue/gifts of about $350 Billion Dollars. Today Giving USA reported raising $460 Billion Dollars and the Recreation Industry reports revenues of $1.4 Trillion Dollars. The recreation industry was select for comparison because most of their customers as with donors to nonprofit organizations use “discretionary dollars”. The difference is the recreation industry altered their product to meet the consumer so more family and women friendly experiences, while nonprofits rhetorically talk about women donors, but mainly continue to be chauvinistic in solicitation particularly of large size gifts. A simple adjustment by the nonprofit organization to clearly recognize the statistic that 87% of all funds are ultimately owned by women.This move to the wealth held by women could dramatically increase philanthropy.