The Ripple Effect – A Large Donation Shows Two Trends at Work
FUNDRAISING BULLETIN!
Yes, I realize that half of that sentence wouldn’t have made a bit of sense five years ago. It may not even make full sense now. So let’s break it down.
Ripple is the name of the enterprise blockchain solutions company (yes, the post title is a pun; are you retroactively laughing?). They have created a cryptocurrency (like Bitcoin, but not Bitcoin) called XRP to help send money globally.
DonorChoose.org is a crowdfundraising platform. It allows teachers to post projects they would like funded in their school. The request goes out to donors, who can fund all or some of the project. As you browse the site, you’ll see some strong behavioral science techniques, including goal proximity, endowed progress, set competition, and matches.
That’s interesting in and of itself. Focusing on this one major donation, however, there are two important, intersecting trends: 1) the changing role of corporations in philanthropy and 2) the move to create donor control over donations. (No, the issue of “blockchain” isn’t important. I know only enough about blockchain to know that no one knows enough about blockchain.)
Corporate philanthropy. I see a trend where corporations are moving to “safe” causes or running their own philanthropy efforts, for a few reasons:
- Damage control. If you are Nike, you would rather have your swoosh on your own foundation than on Tiger Woods’ or Lance Armstrong’s when those athletes were at peak radioactivity. Hence their focus on the Nike Foundation and adolescent girls’ development around the world. This is an extreme case, but picture insurers who partner with nonprofits. They laud the advocacy these organizations can do to prevent societal harm, but can be in conflict with those same organizations when they advocate for individuals to get payment from (wait for it) their insurance companies. Other for-profits can find themselves on opposite sides of political issues from the organizations they support. It would take some effort to get angry about a company funding underfunded teachers’ wishes for their classrooms with no underlying advocacy.
- Message control. Look at AT&T’s “It Can Wait” campaign. They’ve been the largest U.S. effort to prevent texting and driving. The campaign also frames the debate about texting and driving: we are looking at AT&T as a proactive part of the solution, not like we would look at a cigarette company or corporate polluter looking to purchase indulgences.
- Awareness. AT&T reports a 11-29% increase in Net Promoter Score (an imperfect measure, but it’s what they use) among customers who have seen the “It Can Wait” campaign. This seems to be a strong reason for Ripple to try to create ripples (see, I did it again!) in the philanthropic pond, raising awareness about itself and blockchain.
All these are reasons why DonorsChoose.org’s corporate partner page is rivaled by only a few other organizations. Personally, I see more of them working to start their own corporate giving arms because of the reasons above.
Increased designation. The entire DonorsChoose.org platform is set up for donors directing their donations to specific campaigns. In DonorVoice’s testing, we have always – every time – seen donors prefer being able to direct their donation (usually with a “use where needed most” option) than having no flexibility. This is backed up by research here and here. And DonorVoice’s Dr. Kiki Koutmeridou has shown how donor control (in this case over communications) can get people to opt in.
This is a great and terrible thing. “Great,” because I’m in favor of most things that would get people to take more of an interest in philanthropy. If seeing a discrete impact of their gift on a designated community helps people take that step (and it does), so much the better.
“Terrible” because while crowdfunding can be efficient in distributing gifts, it isn’t changing systemic issues. DonorsChoose.org does a great job – I’ve been and will be a donor – of helping teachers get needed supplies. But it isn’t going to address “why” those teachers haven’t received those supplies to begin with. A crowdfunding site can raise funds for a needed surgery. It does not address why the surgery was so expensive or why insurance did not cover it.
As Dr. Martin Luther King, Jr., put it, “Philanthropy is commendable, but it must not cause the philanthropists to overlook the circumstances of economic injustice that make philanthropy necessary.”
This is especially true when crowdfunding reflects and reinforces structural issues. Looking at Kiva, a crowdfunding site for microloans, researchers found that people who were one standard deviation…
- More attractive had an 11% shorter time to get full funding.
- Heavier had a 12% longer time to get full funding.
- Darker in skin color had an 8% longer time to get full funding.
For perspective, asking for 10% more money increased the amount of time to complete the loan by 13%. So, being more attractive and thinner than the average was the same of getting almost 20% more money.
Blaming the crowdfunding site for this is like blaming my mirror for what it shows me in the morning (when I really should be blaming the mirror, right? RIGHT?). We are hardwired to give to those where there is minimal social distance. That means supporting “us” more than “them.”
That is why it’s important for us to walk a tightrope, allowing donors to designate their gifts as they wish, but encouraging them to give to an organization that can create systemic change and not relying on a picture when assessing fundworthiness.
Nick
Very interesting article. Agree about the need to balance the charity’s objectives with donor wishes.
If you want to know a bit more about blockchain and how it relates to charities, I’ve written a couple of blog posts about my thoughts on the matter. http://www.scepticalfundraiser.com
An interesting point about corporate philanthropy moving to more “safe” issues. Here’s a (in my opinion) different view about CEO activists. https://hbr.org/2018/01/the-new-ceo-activists
Thanks both! For blockchain, I’d particularly recommend Hayley’s article at https://scepticalfundraiser.com/2018/01/12/blockchain-cryptocurrency-charity/ as a primer. Like any gold rush, cryptocurrency seems to have the upside of innovation and the downside of hucksterism (also, the long-term money seems to be in selling the virtual picks and shovels). But I agree with you that problem #1 is convertability. Sophomore econ tells us that currencies exist as a medium of exchange and a measure and store of value. If you can’t convert it to buy goods and services, it’s not a medium of exchange (and if speculation stays at its current level, it’s not a reliable store of value). If it can figure that out, great; otherwise, it seems like a way of adding a slow, write-only database (blockchain) to Flooz and Beenz.
Jennifer, great point about the new activism among CEOs. It’s a point I should have considered more in the piece. I was thinking mostly of proactive philanthropy efforts where the corporation or corporate foundation is (IMHO) risk-averse in its giving, going to areas of safety (perhaps colored by some companies not willing to fund anti-drunk-driving measures because some of the people in handcuffs being in handcuffs – a view expressed to me directly).
But I ignored, and you rightly and the article point out, companies are taking reactive steps to issues as they gain prominence and now incorporating those stands into larger strategic objectives (moving them out of the reactive zone). One can hope these will lead to more conscious decision-making about larger impacts. I’m thinking of the companies whose programmatic advertising was running on Breitbart who didn’t know it (or didn’t care); now companies are thinking about such things.
That said, I wonder if we’ll see a bifurcation of companies that are explicitly advocates (e.g., Hobby Lobby – you don’t get a Supreme Court case precedent without some advocacy) versus those who take studied neutrality on all but the most overt breaches. The HBR article and associated study shows that companies that take “safe” corporate stances like reducing carbon footprint (Pfizer) or not selling tobacco (CVS), which would lend credence to a flight to safety.
Will be interesting to see if we continue to be so divided that there is a niche to be had in being the bank for conservatives only or the computer company for exclusively liberals. News networks would seem to say there is, but the expansion of that into previously non-partisan areas would be, um, interesting.
Funny, my reaction to the news of this gift was wondering if by celebrating the new corporate behemoth’s bringing the organization’s need to zero the org will alienate the thousands of modest level donors who had felt their gifts could make an immediate and substantive difference in the lives of kids in classrooms around the country.
Another good thought. I wondered what they would do about the existing gift requests. Still 32K on the site. So I don’t know if it’s an additional donation above what’s there or if they zeroed and already had that much need left. I do know a number of the projects are that they need $X “for now” and thus likely have more need beyond what’s currently posted.
I had an opposite reaction:”$28 million to fulfill 30K+ reqests isn’t that much per; I wonder how much I could do?” This is where the behavioral science of the site is brilliant – you can sort for lowest cost to complete. I can complete a college-readiness project for underprivileged young people for $16? Sign me up! Great example of where you can know the trick (goal proximity) and still engage with it.
Still, I’d agree you don’t want to have a big check photo on your home page (in fact, you never want a big check photo).