Want to know what donor centric should look like?
This is a fantastic Rorschach test for nonprofits (courtesy of a London based shop, Targetbase Claydon Heeley).
What do you see on the left side? What do you see on the right side? If the answer to the both has the words “cute” and/or “funny” then you’re human. If both responses do NOT include the word “opportunity” then you’re likely doomed to never get it.
(CLICK IMAGE TO ENLARGE)
Both responses take the following from their authors,
1) Time
2) Motivation
3) Personal investment
4) Appreciation for the other party
These are, not coincidentally, hallmarks of part of what is required for building relationships. If your organization would never produce something as personalized, responsive, clever and emotive as that on the left then you need to ask why. And you need to systematically break down all those barriers to get to a yes.
It is just that simple and hard all at the same time.