What’s Next?

November 9, 2016      Roger Craver

We all woke up on this post-election morning to uncertainty and turmoil.

What does the election of Donald Trump mean?

Of course, no one really knows. Fear, anger, hope, disappointment, rage and joy bounce off our collective emotional wall.

Those of us in progressive advocacy fundraising view President-elect Trump as the Orange Menace. Civil liberties, civil rights, environmental, community organizing and a host of others are already laying plans to mitigate the coming damage by rallying their donors.

“Let the Resistance Begin” is our battle cry. A repeat of the same feelings we had when Ronald Regan swept into office in 1980. The result? An enormous wave of liberal support sprang up to meet that “menace”.

Those advocacy groups on the other side will move immediately to defend and advance their revolution. They’ll have a tougher time because it’s always more difficult to motivate ideological donors following a victory.

fearThose whose organizations are not ideologically or politically oriented face a different set of challenges and opportunities. How to rally and motivate their donors and the public to provide the volunteers and financial support needed to deal with the hundreds of thousands of Latino kids whose parents may soon be deported?

Those who deal with the hungry, homeless, the destitute and the drugged destitute are scrambling to figure out how to make up for the coming cuts in government programs, further reduction in health care for the poorest among us, and a host of other coming — or at least imagined — miseries.

And every fundraiser — regardless of their organization’s mission is numbly wondering on this post-election morning: What does the turmoil in the financial markets mean for year-end giving and beyond? How does the heated climate of division, partisanship and, most of all uncertainty affect our immediate and long-term future?

One of the rare advantages of advancing age is I’ve been there before. So, here are my thoughts on how to best cope with what’s ahead, what’s next.

Of course, Tom and I will be back to you with more specifics as we learn more and discover what others are doing. But, for this morning here’s some advice.

  1. Stay Calm and Refer to the Past. In 1980, the last big political revolution in the U.S., advocacy groups opposed to the Reagan agenda mobilized, rallied their donors and constituents and enjoyed the best fundraising and growth decade since their founding.

In the global financial crisis of 2007-2008 and beyond we discovered that the negative financial impact of a recession and tumultuous financial markets was not evenly spread. And neither was its effect on giving.

In general, the organizations that reported the biggest decline in income were the ones that pulled back on or reduced their fundraising activities.

LESSON LEARNED:  Do not stop communicating with donors and asking for support or investing in your acquisition and other fundraising programs. Get your board and CEO onboard with this strategy right now.

  1. Stay Focused on Your Organization’s Performance and Sustainability. Now’s the time to focus on cutting efforts that are not producing strong returns and beef up areas that are producing. Fundraising, providing first rate donor service and experiences are all important. Don’t cut costs (in fact, step them up) in this area and continue to ask your donors and prospects for support.

Now more than ever, the work of the nonprofit sector is more essential than ever. So sharpen your case for support and tell you story as beautifully and as emotionally as you can. Focus on the impact your organization is having in these troubled times.

Be prepared for the questions your donors will ask — and they’ll be asking more than normal — and have a clear story of how you’re prepared to meet the uncertain future.

  1. Get Your Board, and CEO Involved More Than Ever. It’s essential that the entire organization be involved in the fundraising strategy and work with you to achieve it. This is no time to hide your concerns and not the time to demand anything less than full involvement from everyone.
  1. Don’t Be Surprised. You can expect lots of turmoil and uncertainty in the weeks/month/years ahead. As I write the DOW Future is down 400 points, the Asian markets are off 5%, and there will be some feeling of “panic”. Don’t you panic.

Realize that nonprofits have a unique psychological place in a panic. To their supporters they’re a known, dependable island of calm in a raging sea. Reach out to your donors, provide them with clear and compelling evidence of the even-greater importance of your programs and the increased needs of the beneficiaries you serve.

Don’t assume that all donors will react the same. Not all donors will stop or slow their giving. Some will increase it. And some will increase it by a sizeable amount.

  1. Get Your Reporting/Metrics in Order. Now, if ever, you need current and accurate information.

Take steps this morning and ask your donor service folks to let you know immediately the types of questions and comments they’re getting from donors. Gather folks in together and discuss the appropriate, candid answers to these questions to assure your donors are well informed.

Begin calculating income/expense reports and projections on a weekly basis. You can’t manage what you don’t calculate. So focus on the few metrics that will best alert you — and the Board and top management — to developing circumstances and problems that deserve the organization’s immediate attention and possible changes in strategy.

  1. Remember The Power of Resilience. When we’re sure it’s not going to work, when we can’t figure out where to turn, when we don’t know what to do next just doing the best we can in small ways will help us move forward.  And when those small steps don’t seem to be working, try something else.

Your determined attitude and small moves forward will encourage others, and sooner than you expect this contagion of determination and small steps forward will produce solid, lasting results that will bring your organization safely to the future.

Remember, if you don’t fight for what you want, don’t cry for what you lost.

What steps are you taking?

Roger

P.S.  I’m writing this as the last election turns are coming in and the world is awakening to what many regard as shocking and disturbing news.  We’ll be following up with more thoughts and recommendations in the coming days.

 

 

 

9 responses to “What’s Next?”

  1. Jay Love says:

    Powerful voice of experience and many words of wisdom Roger…

  2. David Love says:

    Right on Roger. There is always a bright side. And the environmental movement dearly needs an injection of energy and passion.

    No matter where it comes from!

  3. Gail Perry says:

    Thank you Roger, for a note of calm and hope after this disastrous election. Our work as advocates and fundraisers is more important that ever. Good time to reach out to our donors and remind them!

  4. Suzie McGuire says:

    Perfectly stated Roger! I remember fundraising for progressive organizations in the 80’s and I know there are donors out there waiting for a rallying cry, particularly under these conditions. Thank you for these words of hope particularly today!

  5. We are needed. I hope we can be up to the job. I’m giving myself a day to grieve and think and try to find some balance again.

    Then it’s back to work. Harder.

  6. Cindy Courtier says:

    Planned Parenthood is already on the ball! Just received a brilliant email which I share in part:

    Dear Cindy,

    Let’s get all these words out of the way: Devastated. Angry. Heartbroken. Outraged. Shocked. Sad. Disgusted. Ashamed. Discouraged. Exhausted. Shattered.

    And now four more words — the most important ones:

    These. Doors. Stay. Open.

    Cindy, I know that you and I can’t possibly have enough words to describe our feelings about what happened in this election and what lies ahead.

    If you want to stay in bed or hide from the world, I can’t blame you. But I hope you won’t. Instead, I hope you’ll join me in focusing on those important four words: These. Doors. Stay. Open.

    I’m betting this will be one of their best fundraising days ever!!!

  7. Lauren Grattan says:

    Thank you for sharing that example, Cindy. Regardless of what you think of their mission, Planned Parenthood is a great example for us to follow as change advocates: immediacy of response to developing issues, a true sense of urgency that isn’t just for show causing burnout, understandable language, tangible calls to action, easy actions to take & escalate.

    Thank you, Roger, for reminding us how to move forward today and make social change.

  8. Daryl Upsall says:

    Roger…friend and comrade

    Now more than ever we need a new generation of rebels, renegades and pioneers in our great and honorable profession of fundraising to make sure the social gains and justice hard fought for over decades are nor eroded by the the Organge Menance that is Trumplandia.

    I make the calll to alms worldwide as the USA is still a beacon for philanthropy and people led movements for postive and progressive social change. We in the rest of the world need you to be strong, brave and couragous in your endeavours ….together with, humanity and social justice we will eventually break all glass ceilings. It is only one of many historical setbacks…but eventually we will win!!

    La lucha continua!!!

    Viva Libertad…VIva!!!!

    Saludos and cheers

    Daryl

  9. Roger, I completely agree with you. Panic and hand-wringing is not what is needed. We need to be smart and to act.

    History teaches us that the election will not have a significant impact on overall charitable giving. This time around, things could be different. But, I’m betting on history.

    While we might see more volatility in an already volatile stock market, I’ll just point out that the Dow closed today just 49 points below a new record high. Tomorrow and in the coming weeks, we might see something different. However, it doesn’t look like the stock market is headed for a cliff.

    As for the impact of the election on individual charities, I agree that some will see a surge in giving. For example, I’d be very surprised if Planned Parenthood and the NAACP couldn’t capitalize on Trump’s election. Those on the Trump-side still could benefit but, as you pointed out, their fundraising challenges will be greater. People would rather fight against something than for something, as Richard Viguerie has said.

    Beyond the short-term, the impact of the Trump Administration on the nonprofit sector will be a result of his policies on the economy. If, under a Trump Administration, personal income and the economy grow, so will philanthropy. If Trump’s policies have the opposite impact, philanthropy will likely suffer.

    I won’t address the issue of government grants here because we’re talking about philanthropy. Government grants are NOT donations.

    So, what can charities do?

    1. Stop whining. Whining inspires no one.
    2. Establish a great case for support of a solid mission.
    3. Build strong relationships with donors. (Good grief, donor retention rates in the USA still stink!)
    4. Ask for support.