Year-end Online Giving Wrap-up

January 7, 2015      Admin

Yesterday Roger gave us an up-close micro-view of how bad year-end online fundraising appeals can be.

But as bad as it gets, there’s no question — looking at the macro-picture — that December sees more cash roll in than any other month as nonprofits do their best (or worst, in some cases) to barrage their poor donors with online appeals.

As reported in the Chronicle of Philanthropy, using Network for Good’s nearly 11,000 user-organizations as a barometer, December 2014 saw 13% more online contributions than December 2013. In dollar terms: $58.3 million raised from November 1st through December 31st, 2014 (almost $10 million on December 31st alone), compared to $52.8 million for the same two-month period in 2013.

Big money. [But don’t jump from the yearly surge in December online giving to a false assumption about December being the best month for overall giving — a myth Roger addresses tomorrow.]

No one does a more thorough job of looking at the macro-picture of year-end online fundraising than Blackbaud’s Steve MacLaughlin. His annual reviews of online year-end giving are priceless.

Here’s Steve’s review for 2014 — 400 More Email Subject Lines from End-of-Year Fundraising.

Steve, bless him, diligently kept track of the 445 email fundraising appeals he received from 74 different nonprofits in December, 28% of them in the last five days of the year. Here’s the distribution pattern:

emails

14 organizations sent him more than 10 messages each; 16 groups only sent one message each (that’s a ‘too little’ headscratcher to Steve); the median was six. The overkill champion sent 23!

What I found most interesting was Steve’s listing of all 445 of the subject lines in his emails. Here’s the word cloud:

word cloud

Overwhelmingly, the subject lines focused on one form or another of ‘countdown’ … usually tied to an ‘about-to-expire’ matching gift arrangement. I was struck at how very few subject lines were personalized to Steve. Obviously online fundraisers were too busy for such finesse.

Steve did applaud his favorites, with commentary:

Best subject line — Oxfam America (you’ll have to read Steve’s post for the line!);

Best end-to-end campaign — Museum of Modern Art; and,

Best multi-channel effort — The Nature Conservancy.

I know you online fundraisers are just coming off your BIG month. But while your efforts are fresh in mind, I urge you to read Steve’s review.

Steve, I know it’s last year’s work, but you still get The Agitator’s first raise of 2015.

Tom

 

 

3 responses to “Year-end Online Giving Wrap-up”

  1. Jay Love says:

    Nice job Steve, great summary!

  2. I’m not crabby today. I’m staring at sun over the desert in Tucson. Staying at our favorite B&B, the Azure Gate.

    BUT…. Could we all PLEASE PLEASE PLEASE stop saying “giving online.” Do we mean paid online? Do we mean solicited online?

    I get so frustrated by this!!! Because there is a really big difference.

    I look forward to reading Steve’s report and and and ….

    Off to gourmet B&B breakfast and then hiking. Tomorrow and Friday working.

  3. Steve Hitchcock says:

    Math isn’t my strongest skill, but isn’t correct that if 11,000 organizations received $5.5 million more in online gifts in 2014 compared to 2013, then the average increase per organization is only $500? I know averages are deceptive, but it’s hard to get excited about $5.5 million. Am I missing something?

    It will be interesting to see what the Blackbaud/Convio people have to say after all the beans are counted.

    And the point about year-end giving for so many of us is that we receive unrestricted cash contributions, which are so essential for paying nonprofit staff so they can have more meetings to talk among themselves.

    Happy New Year and best wishes.