Award-Winning Blog


The Donor Journey – 1

Last week I lamented the fact that so little seems to have been researched or written about regarding the ‘donor journey’. Whereas, in the commercial space, marketers can describe in excruciating detail how consumers proceed to consider and eventually purchase their products. If you google ‘customer journey’ you’ll be treated to 21 million results, replete […]

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Fixing Hidden Leaks #1: How To Write Good

At the end of my post — The Hidden Cost of Complexity — I promised a series of posts on donor usability. Why? Because the sector spends millions of dollars and hours creating complexity. Complexity that drives donors away. Out they go through the leaky self-created holes in the retention bucket. Let’s start with the […]

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Chasing The Unicorn

On April 1st Jeff Brooks alerted us to the next game-changer in fundraising with his glorious post, The Wah Generation. On April 2nd Tom weighed in with a post titled Haunting Fundraising Questions, wondering about the future. His post was liberally salted with points by Pamela Barden zeroing in some key questions we all should be asking, but […]

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Haunting Fundraising Questions

Last week, experienced (35 years in the biz) fundraiser and fundraising consultant Pamela Barden wrote a post in Fundraising Success titled, 4 Fundraising Questions I Can’t Answer. A very intriguing title. I bit. Here are her four questions: 1. Can digital income continue to grow on similar trajectories as it has been growing? 2. Will […]

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Giving Tuesday Canceled

Confirming rumors that have been circulating for some time, the organizers of GivingTuesday announced late last night that this year’s event, slated for December 1st, has been canceled. Knowledgeable sources with close ties to the GivingTuesday Founders Council revealed to The Agitator that a new event — RandomWednesday — would be launched as the replacement. GivingTuesday was […]

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Your 1st Quarter Checklist

The first 90 days of the year — the first quarter — has now passed. No doubt you began the year with a work-related aspirational list of some sort — from New Year’s resolutions to a 2015 ‘to do’ list to a grand strategic plan for the year. So, with the first quarter behind you, […]

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