Constantly Mailing Your ‘Best’ Donors Can Make Them Your ‘Worst’
It is inarguable that increasing the number of mailings increases current demand/responses. Send out more mail, get more demand/responses. But, this decision making behind “mail more, make more” lives in the short-term. We estimate the probability (usually crudely with RFM business rules) that a donor will give and then include them or not. Because the selection […]
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