Award-Winning Blog


Email Deliverability Part 2: The Impact of Mad Libs Fundraising

Let’s play Mad Libs to illustrate why many email appeals have a deliverability — and performance — problem. We will need: An urgency phrase, like “Act now”, “Ends at midnight”, “Last chance”, “The clock is ticking”, “Deadline”, etc A whole number between 2 to 5 inclusive A reference to what happens at New Year’s, like “the […]

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Email Deliverability Part 1: Some Basics

If your Board, CEO or colleagues ask, “What’s the size of our email list?” they’re asking absolutely the wrong question. The question they—and you—should be asking is What’s the Level of Engagement of our email list?” If that “open rate” on your year-end email was 25% is it because 75% of the folks weren’t engaged […]

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Poor Year-End Giving: Reasons or Excuses?

It’s clear from the moaning and groaning reaching our Agitator ears that, for many, year-end giving fell short of expectations and projections. Just how much off the mark? Results vary but overall the shortfall may be as much as 25% for some organizations.  For others there was no shortfall, and, in fact, 2018 year-end exceeded 2017 totals. […]

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New Year, New Outlook

The fresh start effect means that now is a great time to take on new challenges or lean forward with a new outlook.  One of mine for the new year is that we fundraisers are in the business of saving lives. Sure, we know that important missions would go unfunded without our fundraising.  But I’m […]

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Popular Posts in 2018: Why I Hate the Donor Pyramid

First posted on June 27, 2018 All pyramids are lies: They have a dishonest scheme named after them. They will not keep your razor blades sharp or apples fresh. They messed up the four food groups. Maslow’s Hierarchy of Needs isn’t really true (there are fundamental needs, but there isn’t a hierarchy and people pursue […]

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Popular Posts in 2018: 7 Easy Retention Wins

First published on October 17, 2018 My local mechanic has a sign over his workbench: “I can explain it to you, but I can’t make you understand it.” Visions of that sign popped up as I worked on The Top Five Barriers to Retention post. That’s when it occurred to me that there are many well-intentioned folks […]

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