Award-Winning Blog


Poor Year-End Giving: Reasons or Excuses?

It’s clear from the moaning and groaning reaching our Agitator ears that, for many, year-end giving fell short of expectations and projections. Just how much off the mark? Results vary but overall the shortfall may be as much as 25% for some organizations.  For others there was no shortfall, and, in fact, 2018 year-end exceeded 2017 totals. […]

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New Year, New Outlook

The fresh start effect means that now is a great time to take on new challenges or lean forward with a new outlook.  One of mine for the new year is that we fundraisers are in the business of saving lives. Sure, we know that important missions would go unfunded without our fundraising.  But I’m […]

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Popular Posts in 2018: Why I Hate the Donor Pyramid

First posted on June 27, 2018 All pyramids are lies: They have a dishonest scheme named after them. They will not keep your razor blades sharp or apples fresh. They messed up the four food groups. Maslow’s Hierarchy of Needs isn’t really true (there are fundamental needs, but there isn’t a hierarchy and people pursue […]

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Popular Posts in 2018: 7 Easy Retention Wins

First published on October 17, 2018 My local mechanic has a sign over his workbench: “I can explain it to you, but I can’t make you understand it.” Visions of that sign popped up as I worked on The Top Five Barriers to Retention post. That’s when it occurred to me that there are many well-intentioned folks […]

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Popular Posts in 2018: The Slow, Painful and Costly Death of the Full Service Agency

First published on July 5, 2018. Four years ago In Part 5 of our Barriers to Growth series I raised the question of whether the “full service” fundraising agency has outlived its usefulness.  More pointedly I wondered whether in fact they’re actually a danger to the sector. Today, I’m revisiting this issue because, if anything, I’m […]

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Popular Posts in 2018: Donors Are Ticked Off By Excess Solitication

First posted on February 1, 2018. Why do results decline as volume goes up? At a basic level, each new communication cannibalizes results from those communications around it.  Looking at one study here, researchers found that each additional mailing generated 1.81 Euro in revenues, but that 1.21 Euros of that was cannibalized from future mailings.  Thus, […]

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