Award-Winning Blog


Twitter: Not Just For Revolutions

Happy to hand the megaphone today to Guest Agitator Janice Christensen, for her thoughts on the powerful mobilizing — and through that, fundraising — role of Twitter. Janice is the former Director of Campaigns of Amnesty International USA, a board member of the Torture Abolition and Survivors Support Coalition (TASSC) and a principal in DonorTrends. […]

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Online Donations: Usability Testing

Many thanks to Abny Santicola at Fundraising Success mag for pointing us to the latest usability testing on nonprofit websites by design guru Jakob Nielsen. Nielsen is the best at this. His methodology is to observe in realtime how visitors actually use websites, read e-newsletters, etc. I wish there were a Nielsen of direct mail […]

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Boomers Crash Social Net Party

Here’s a fun account from MediaPost of the phenom of Boomers joining the world of online social networking. As the article begins: "’Congratulations! Your parents just joined Facebook. Your life is officially over.’ Such is the greeting visitors receive upon entering the blog ‘Oh Crap. My Parents Joined Facebook,’ which – as the name implies […]

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Does Your Nonprofit Make Friends?

Last week, I raised the question of whether your donors relate to your organization as "friends" or merely "acquaintances?" The hypothesis being that donor loyalty requires building a "friend" relationship. I suggested a simple first step, like including photos of the signers of your letters and emails. So far, no one has dumped on the […]

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How To Write Good

C’mon, you really wanted to correct that headline, didn’t ya?  And it’s just that schoolmarm tendency in folks that makes for so much bad direct response fundraising copy. That’s the conclusion I draw from a fascinating dissertation by Frank C. Dickerson, Ph.D. as part of his doctoral studies at The Peter Drucker Management Center and […]

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Total Giving Down; Online Up

According to Giving USA, total giving to US charities declined 5.7% in real terms in 2008 compared to 2007, the first decline in real terms since 1987. Total giving in 2008 amounted to $307.65 billion, with these components (all declines inflation-adjusted): Individuals — $229.3 billion, down 6.3% Foundations — $41.2 billion, down 0.8% Bequests — […]

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