Award-Winning Blog


Trump and the Sistine Chapel Playbook

It’s the day after Earth Day, and if you’re not already furious, allow me to help. Donald Trump is once again treating the IRS like a blunt-force weapon, threatening to revoke the tax-exempt status of Harvard—yes, Harvard—under the camouflage of “fighting antisemitism.” That’s rich, considering the administration’s actual gripe seems to be that Harvard wouldn’t […]

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Ask Avoidance Isn’t a Donor Defect, It’s a Design Problem

When a donor doesn’t give, we usually default to two explanations: The timing must’ve been off. We didn’t make it emotional enough. The fix? Try again. Ask harder, add more urgency., insert a sadder story. But behavioral science tells us something else might be going on: people avoid emotionally triggering fundraising not because it wasn’t […]

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The Speech Stirred Souls. The Inbox Asked for $3.

The night Senator Cory Booker rose to speak in a 25-hour filibuster, something rare happened: sincerity leaked into the Senate chamber like light under a closed door. “I can’t allow this body to continue without doing something different,” he said. For a moment, we believed him. And then we didn’t. Because the moment the cameras […]

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The Model That Knows When To Shut Up

Most fundraising models rely on a simple set of assumptions: Recency means readiness Frequency means loyalty Bigger gifts mean bigger love And that all this adds up to a reliable way to pick who gets your next fundraising appeal.  But here’s what most models don’t ask:  What happens when you actually market to someone?  Did […]

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Best Practice Is Just Peer Pressure in a Blazer

There’s this belief in our sector that the quicker we ask the better off we are. This applies to the frequency of the appeals, but also within a given appeal. Best practice only exists to be challenged and replaced. A case in point, we analyzed thousands of tele fundraising calls done by our team to […]

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DON’T EAT THE SEED CORN: A Checklist for Fundraisers in Tough Times

Let’s not sugarcoat it. Economic turbulence is here—and it’s got teeth. The stock market’s sliding, anxiety’s rising, and if history is any guide, fundraisers are bracing for another punch in the gut. I’ve been working in the fundraising trade for more than 60 years. That means I’ve lived and worked through every recession since 1960—and […]

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