Award-Winning Blog


Need More Sustainers?

How about Telemarketing?   More people are answering their phones these days.  Contact rates are up. But, it takes more than contacts for TM success, especially if TM success is considered to be more than just conversion rates. You know you need to deliver Lifetime Value. DVCalling, the telemarketing arm of DVCanvass (and sister company to […]

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O’Canada. O’Canadian Donors!

In these  civically stressed days I’m thinking more and more about Canada from my perch here in Massachusetts. Not just because my Canadian wife is visiting north of the border real estate sites with increasing frequency…nor because I think more frequently about Tom Belford, my Agitator sidekick who’s now safe and sound in New Zealand. […]

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Emotion and Fundraising: Will Any Emotion Do?

“People give based on emotion, not facts.” Some version of that statement is sacrosanct in marketing and fundraising.  It begs several questions, not least of which is whether emotion is the cause or the goal.  We know it to be the latter. But today’s post is to beg another question:  what emotion?  Will any emotion […]

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How Do You Get Conservatives to Care As Much as Liberals About the Environment?  

Answer: message to them differently. More specifically, conservatives and liberals can see themselves as equally moral (Identity) but for very different reasons.  Much like there is a Big 5 of Personality that is trait-based and predictive of attitudes and beliefs (and in turn, behavior), there is another Big 5 in Morality that, not surprisingly, has […]

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The Cheap Money Paradox

The pandemic should cause us all to re-think many fundraising “norms” –notably the value of money and what it means not only to donors but to nonprofits as well. In order to stimulate a Covid-stricken economy the U.S. Federal Reserve (and central banks elsewhere) has dramatically lowered interest rates and promised to keep them low […]

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Should You Put the Next Dollar on Brand Building or Direct Response?

The answer is $.60 on brand, $.40 on direct response. Why? Because, as the curve below shows, that  60:40 split produces the optimum long-term benefit. The most financially beneficial, long-term effects are about growth, defined as profit and market share, not volume growth which is often a short-term activity delivering little to no improvement in […]

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