Award-Winning Blog


Taking our own medicine

We love feedback. We’ve talked about the levels of feedback: Using it to fix things for individuals Using it to fix your systems Using it to model your donors We’ve talked about how it makes people more likely to like you and how it’s an easy retention win.  And we’ve talked about the most common […]

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Happy National Donor Day!

Happy Halloween! Also, for those in the United States, happy National Doorbell Day, National Magic Day, and National Knock-Knock Joke Day. Today is also your last chance to celebrate Prescription Errors Education & Awareness Week, Dyslexia Awareness Month, National Spina Bifida Awareness Month, Down Syndrome Awareness Month, Health Literacy Month, National Dental Hygiene Month, National […]

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The Millennial Myth

With just a week to go before the mid-term elections in the U.S. a good many of my friends are swept up in an avalanche of anxiety turbocharged by the breathless panting of the cable news pundits and pollsters. A question that’s posed again and again, “Will the Millennials vote?” Frankly I have no idea. […]

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Do You Vote? Or Are You A Voter?

I voted last Friday.  This is, as I’ve said before,  a case of identity: I [voted] knowing in my brain of brains (as opposed to my heart of hearts) that it made no possible difference. Everyone I voted for will win or lose by a healthy margin. And even if my one vote could be […]

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4 Behavioral Science Tips for #GivingTuesday

  Are you ready for #GivingTuesday? Having recently reviewed a bunch of #GivingTuesday emails from different charities I’m sure as a sector we can do better. As a behavioral scientist, three observations stood out. The majority of nonprofits are using a match offer for #GivingTuesday. I won’t argue against such an offer here. We’ve covered […]

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Mid-Term Palette Cleanser

The mid-term elections in the U.S. can’t come—and go– soon enough as far as I’m concerned. I’m sick and tired of the incessant parade of tv spots warning that unless I vote Republican the liberal mob, reinforced by a caravan of dangerous immigrants somewhere south of the Border will destroy jobs and turn us all […]

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