Award-Winning Blog


What Flood Waters Can’t Conceal

Like millions of folks a good deal of my attention over the past 10 days has focused on the rising waters and the flood of destruction and misery inflicted on the people and animals of Houston by Hurricane Harvey. As we await developments surrounding a potentially fresh disaster– Hurricane Irma now barreling toward the U.S. — […]

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Monthly Giving Part 3- The Great Recordkeeping and Payment Processing Barrier

There’s no question that solid recordkeeping and donor processing systems form an essential foundation for successful monthly giving programs. And, given today’s ready availability of off-the-shelf CRM software and flexible payment processors much-feared complexity of managing monthly giving programs is no longer a valid excuse for jumping in. Before I get to some of options […]

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How to prevent donations using behavioral science

There are a bold few nonprofits who have decided they have enough donations.  Instead of using behavioral science to increase their donations, they are using it to dissuade people from donating. Let’s look at some of their tactics so that we might also lower donations (anonymized, of course, as I’ve donated to several of these […]

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Monthly Giving Part 2- Setting Goals and Getting Started

My intention in this series is not to provide a detailed “how to” for building a monthly giving program.  Rather, the goal is to point you to resources I believe will prove of help and value. Here goes. Setting Goals.  When it comes to setting goals for a start-up monthly giving program keep it simple. […]

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Monthly Giving Part 1–Why Bother?

Editors’ Note:  This is the first in a three-part — and hopefully practical — series aimed at encouraging small, large and mid-size organizations to pay serious attention to the benefits of building a monthly giving or sustainer program. We’ll deal with the question of ‘why’ monthly giving?  Highlight some practical resources on getting started and setting goals […]

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Getting To Know Me

Yesterday, Roger wrote about the most fundamental and elementary step in communicating and building relationships with donors. That step: stop sending stuff to people who are dead or missing! If you didn’t read it, his post was about cleaning your lists … pretty basic (and he offers a great tool for doing the job). But […]

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