Award-Winning Blog


Too Much of What Matters Doesn’t Get Measured At All

Does the donor experience (DE) matter to retention?  If so, we probably need to deconstruct the abstract DE term. Let’s start with context, this example is a telefundraising campaign converting digital petition leads to sustainer. A Mental exercise:  Name two parts of the call experience that have a statistically significant impact on sustainer attrition in […]

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Mobile Giving and My Focus on Me

Do you think it’s a positive if people, experience a warm glow from giving foster a sense of empathy in deciding to give give to reinforce personal values and goals I’d say yes to all these and in so doing, say yes to self-focus, which has several facets: Self-Reflection: “I often spend time reflecting on […]

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More Bees With Honey

Face-to -face fundraising is a tough business, full of rejection.  Although your direct mail appeal gets rejected at an even higher rate (unopened, non-response) it’s less personal, less in your face, literally. Fundraisers need to be resilient.   If you can’t handle rejection, you can’t handle the gig. As a relevant aside, DVCanvass (our F2F and […]

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HAPPY THANKSGIVING

We’re grateful for the time you give The Agitator. We’re grateful for your thoughts and comments.                                   We’re grateful for the work you do for Others. We’re grateful for You. Happy Thanksgiving! Roger and Kevin P.S. And if you’re […]

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Final Giving Tuesday’23 Tip: Answer the Damn Phone

                For our final Giving Tuesday tip of 2023 the headline above says it all.  Answer the damn phone.                  In this giving season when many nonprofits receive as much as 1/3 of their total annual revenue, it’s particularly important to […]

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More Similar Than Different?

Willingness to play the long game, risk taking, and pro-social attitudes determine, respectively, how much people are willing to save for the future instead of spending now, if they’re ready to take risks for potential gains, and how they act with others. These Big Three preferences have a big influence on how markets and institutions […]

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