Award-Winning Blog


At Last! A CRM System Designed For Retention

No sooner had Tom reported the grim facts contained in the AFP’s 2012 Fundraising Effectiveness Report than we received news that should brighten many hearts. Before delivering the good news, here’s a nutshell summary of what the AFP found that, in Tom’s words, “drives home the futility of pouring newly acquired donors into leaky buckets.” […]

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‘Be Your Donor’ Day

As Network for Good sees it — and we agree … “Before you send your next appeal, before you drive donors to your website and before you launch your year-end plans, you absolutely must set aside time to put yourself in your donor’s shoes to guarantee that your fundraising strategy will inspire them to give […]

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Acquisition: Its Costs And ROI – Part 2

A drunk loses the keys to his house and is looking for them under a lamppost. A cop comes over and asks what he’s doing. “I’m looking for my keys” he says. “I lost them over there.” The policeman looks puzzled. “Then why are you looking for them all the way over here?” “Because the […]

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The Media Environment For Marketing

Anyone in the marketing biz, and that certainly includes fundraisers, needs to be mindful of the evolving media environment in which consumers seek and use information. BI Intelligence offers this excellent and very comprehensive slide presentation on the state of the internet, including its relationship to other media. What will probably be of most interest […]

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Wearing Out The Email Welcome Mat

Don’t like the political candidates? Here’s one more reason … They’re flooding your donors’ e-mailboxes. [As are all the online merchants who have already begun their Christmas pushes.] Here’s a good analysis from Politico.com on what the candidates are doing in terms of online fundraising. The report cites online email consulting firm Silverpop as saying […]

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Acquisition: Its Costs And ROI – Part 1

There’s no question in my mind that a great deal of the furor over the ‘high cost of fundraising’ on the part of the watchdog groups, the press, regulators and many nonprofits themselves stems from absolute ignorance. Ignorance about what “acquisition” is, how it should be measured, and when or whether its costs should be […]

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