Award Winning Blog - Agitator

What your donation buys: How to get a 42% lift in revenue

Charities are very good at making the abstract act of giving more tangible by explaining what different levels of donations will buy. In the example below, UNHCR USA informs people that $45 can buy high thermal blankets while $85 can buy a heating stove. These symbolic gifts make the abstract donation amount feel more real […]

Learn More June 14, 2017

Giving USA Reports On 2016 Giving

Giving USA has released its annual study on giving, reporting that for 2016 all giving rose to $390.1 billion, or 1.4% over 2015 (inflation adjusted). That represents 2.1% of gross domestic product, slightly above the 1.9% average of the past 40 years. Here’s the giving by source: And here’s the giving by sector: I have to believe the strong […]

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Committed donors are from Mars; non-committed donors are from Venus

A new NonProfit Pro article about how your committed donors may be entirely different from your non-committed donor is now but a click away…

Learn More June 13, 2017

Good Enough Is No Longer Good Enough – Part 4: Donor Journeys

The journey the organization wants the donor to go on is not usually the journey the donor wants to go on. The reason for this disconnect is that few organizations truly understand why donors choose to stay or leave, let alone know when the donor makes the decision to leave. This is not a new […]

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Nonprofit Strategic Planning … Simplified

Last week, in Is Your Nonprofit Sustainable?, I touched on some of the elements of strategic planning in the nonprofit context — defining priorities, organisational challenges, succession planning etc. One of the questions Bloomerang asked 600 nonprofits in the study I was reporting on was: “Did your organization fully utilise a strategic plan last quarter?” A […]

Learn More June 12, 2017

Customer Feedback, Corporate Style

In his post on the importance of donor feedback and experiences yesterday, Roger lamented: “Although the commercial world spends literally billions of $ seeking feedback on customer experiences — like the surveys you get after an airline flight, a hotel stay, or an online purchase — it continually amazes me that few organizations who consider […]

Learn More June 9, 2017