Award-Winning Blog


Get the Report Ken Burnett Called Breakthrough and start increasing retention.

The DonorVoice point of view is quite simple; until non-profits focus as much on donor attitudes as they do behaviors, they will never fix the retention problem.  And until retention is addressed, non-profits will forever be dealing with a leakier bucket, one that cannot be re-filled fast enough. Why attitudes? Donor attitudes dictate why donors […]

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Put Your Donor At The Scene

The Chronicle of Philanthropy just ran this item on a video project of Polar Bears International. Working with Explore.org, this org has set up live webstreaming that shows polar bear activities at the edge of Hudson Bay in Canada. The bears are increasingly stressed physically because the freeze over they need to migrate to seal […]

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Non-Profits Need A Cholesterol Test KPI

Consider the term, Key Performance Indicator.  The first two words are great – “key” connotes importance and an answer at the same time and it modifies a word that is very positive.  The “indicator” word is the real weak link. We should not tolerate an indicator that merely points to a problem and yet offers […]

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Flat Earth Fundraising: Lessons From Italy & Greece

Permit me a personal essay, please. The reason your 401(k) is turning into a 101(k) is because politicians don’t understand numbers. Numbers that reflect the reality of too much bank leverage … too much spending … too little revenue. This has nothing to do with ideology. It’s just math. ‘Innumerate’ is the term for folks […]

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Terrific Motivator … Thanks!

We’ve just been updating our Agitator website … specifically the ‘crawl’ that displays some of our subscribers. We’re so far behind the curve on this (with barely a couple hundred subscribing organizations listed, out of several thousand), so we decided to refresh the list going forward by just updating with newly subscribing organizations. Something must […]

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First Things First

Seth Godin offers a valuable reminder in his recent post, Accentuating Differences. He’s talking about a sin I know I’ve committed in the past. He warns that as a marketer you can become so focused on differentiating your offering from your competitors that you forget the need to address your prospect’s first option … which […]

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